Frequently Asked Questions
ORDER
DELIVERY
DOWNLOAD
TECHNICAL
ORDER
You can Order an AEM Lisence Key by using our RegNow on-line Order form.
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RegNow will confirm of your order and payment details and then advise AEMS of your purchase. We will then email you your unique Lisence Key file within 24 hours.
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Currently, we do not use any resellers. All orders are placed
via the RegNow website.
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DELIVERY
Once we have confirmed receipt of payment the appName Registration Key will
be sent (as an attachment) to your email address within 48 hours.
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You will receive a AEM License Key file.
This file is unique. Having received the AEM License Key
you may then use it to update your Registration from within the AEM application.
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DOWNLOAD
Yes. Newer versions of AEM may use updated controls that are not compatable with older (previously installed) versions. Note: New installations will reference the Default database and require you to use your Registartion Key file to fully enable the product.
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After un-installing the older version and re-booting, Double-click on the downloaded to launch the installation program, then follow the installation instructions.
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Make sure the program is not running before Uninstalling. If th program icon is visible in the Taskbar then right click on the program icon in the Taskbar and select Exit from the popup menu.
The most effective way to uninstall AEM is using the Windows Add/Remove Programs option. This method will remove all AEM files and clear any registry settings.
On the Start menu, select Settings, then Control Panel.
Double Click Add/Remove Programs.
Under the Install/Uninstall tab, select AEM.
Click Add/Remove.
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No. All questions concerning AEM will be answered to the best of our abillity.
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Yes. All saved data can still be accessed, but no new records can be added.
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Yes. The Demo Version will run for 30 days and allow you do add upto 50 audio files to a single AEM database. Note: The Demo version does not allow you to delete added files. |
TECHNICAL
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Yes. Just copy the Folder containing the AEM database and it's files, to a new location. Any AEM database can be selected by opening aplication Setup window and using the File Browser to select the new database.
Note: ( AEM only) Each database stores its' own Password, so if the Password has been set, you will be required to enter the Password before you can access the database.
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